Welcome to The F Trends. By accessing or using our website, placing an order, creating an account, or otherwise interacting with our services, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these Terms & Conditions, please do not use our website.
1. About Us
The F Trends is operated by My Fashion Enterprise (002067060-V), a Malaysian online fashion retailer specializing in women's clothing, footwear, accessories, and related products.
Contact Information:
Website: The F Trends
Email: sales@theftrends.com
WhatsApp: +60 16-732 4520
Business Address:
My Fashion Enterprise
No. 25, Jalan Putra Berlian 2
Taman Kampar Putra
31900 Kampar, Perak
Malaysia
2. Eligibility
By using this website, you confirm that:
• You are at least 18 years old or have permission from a parent or legal guardian.
• The information you provide is accurate and complete.
• You will not use the website for unlawful or fraudulent purposes.
3. Products & Availability
We strive to ensure all product descriptions, images, pricing, and availability are accurate.
However:
• Product colours may vary slightly due to monitor settings, lighting conditions, and photography.
• Measurements may vary by approximately 1–3 cm due to different measurement methods.
• We reserve the right to correct any errors, inaccuracies, or omissions at any time.
• Product availability is subject to stock availability.
If an item becomes unavailable after an order is placed, we may cancel the affected item and provide a refund or store credit.
4. Pricing
All prices displayed are in Malaysian Ringgit (RM) unless otherwise stated.
We reserve the right to:
• Change prices without prior notice.
• Correct pricing errors.
• Cancel orders affected by pricing inaccuracies.
5. Orders & Payment
When placing an order:
• You agree that all information provided is accurate.
• Orders are only confirmed after payment has been successfully received.
• We reserve the right to refuse or cancel orders suspected of fraud, abuse, or unauthorized activity.
Once an order has been confirmed, modifications or cancellations may not be possible if processing has already begun.
6. Shipping & Delivery
We aim to process and ship orders as quickly as possible.
Estimated delivery times provided on the website are estimates only and may vary due to:
• Courier delays
• Customs clearance
• Public holidays
• Weather conditions
• Force majeure events
The F Trends shall not be liable for delays caused by third-party courier services.
Risk of loss passes to the customer once the parcel has been handed over to the courier.
7. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
We reserve the right to reject returns that:
• Do not meet our return requirements.
• Show signs of wear, washing, damage, alteration, perfume, stains, or misuse.
• Are returned outside the approved return period.
Refunds may be issued via the original payment method, store credit, or another method determined by us.
8. Store Credit & Rewards
Where applicable, store credits, loyalty rewards, or promotional credits:
• Are non-transferable.
• Cannot be exchanged for cash.
• May be subject to expiration periods.
• May be deducted if an associated purchase is refunded or cancelled.
We reserve the right to modify or discontinue any rewards program at any time.
9. User Accounts
If you create an account:
• You are responsible for maintaining account confidentiality.
• You are responsible for all activities conducted under your account.
• You must notify us immediately of any unauthorized use.
We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or suspicious activities.
10. Intellectual Property
All website content including:
• Product photos
• Graphics
• Logos
• Branding
• Text
• Designs
• Website content
are owned by or licensed to The F Trends and are protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. Prohibited Use
You agree not to:
• Violate any applicable laws.
• Attempt unauthorized access to our systems.
• Introduce viruses, malware, or harmful code.
• Use automated tools to scrape website data.
• Misrepresent your identity.
• Interfere with website functionality.
We reserve the right to terminate access for violations of these Terms.
12. Limitation of Liability
To the maximum extent permitted by law:
The F Trends shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:
• Use of the website
• Product purchases
• Delayed deliveries
• Service interruptions
• Technical issues
Our maximum liability shall not exceed the amount paid for the affected order.
13. Disclaimer
The website and all products and services are provided on an "as is" and "as available" basis.
We do not guarantee that:
• The website will always be available.
• The website will be error-free.
• Product descriptions are completely free from inaccuracies.
14. Force Majeure
We shall not be liable for failure or delay in performing obligations due to circumstances beyond our reasonable control, including:
• Natural disasters
• Floods
• Fires
• Epidemics or pandemics
• Government actions
• Strikes
• Internet outages
• Courier disruptions
15. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in our Privacy Policy.
16. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time.
Changes become effective immediately upon posting on this website.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
18. Contact Us
For questions regarding these Terms & Conditions, please contact:
The F Trends
Email: sales@theftrends.com
WhatsApp: +60 16-732 4520
Website: https://www.theftrends.com/
